Integrity. Responsibility. Trust.

At HRS, compliance is an integral part of how we conduct business—globally, responsibly, and with integrity. We are committed to upholding the highest standards of ethical conduct and to ensuring full compliance with all applicable laws and regulations in every jurisdiction in which we operate.

Why Compliance Matters

Operating in the global travel industry requires navigating a complex and evolving regulatory landscape while working with partners across multiple jurisdictions. In this environment, compliance is essential to ensuring thatour business activities are conducted lawfully, ethically, and responsibly at all times.

Our compliance framework is designed to ensure adherence to all applicable legal requirements, including anti-bribery and anti-corruption laws,antitrust and competition regulations, as well as foreign trade and export control provisions. At the same time, it supports fair and transparent business practices, protects the interests of our customers, partners, and employees,and safeguards the long-term success and reputation of HRS.

Compliance is embedded in our business processes and decision-making structures to mitigate legal and financial risks and to reinforce a culture of accountability and trust across all areas of our operations.

Our Expectations for Business Partners

We expect our business partners to share our commitment to integrity and lawful conduct. This includes operating in full compliance with all applicable laws and regulations, particularly in the areas of anti-corruption, competition law, and trade compliance. We also expect our partners to respect internationally recognized human rights, uphold fair labor standards, and conduct business in a responsible and ethical manner.

Our Business Partner Code of Conduct defines these principles and serves as the foundation for sustainable and trustworthy business relationships.

👉 Read our Business Partner Code of Conduct

Zero Tolerance for Corruption

HRS applies a strict zero-tolerance approach to bribery and corruption in any form. The offering, promising, granting, or acceptance of improper advantages—including bribes, inappropriate gifts, or facilitation payments—is strictly prohibited.

All business decisions must be based exclusively on objective, transparent, and legitimate criteria. These standards apply equally to our employees and to all business partners acting on our behalf or in connection with our business activities. We are committed to maintaining the highest levelof integrity, even where this requires foregoing business opportunities.

Compliance Framework

HRS maintains an independent and effective compliance organization responsible for the implementation, oversight, and continuous development ofour compliance program.

Our framework addresses all key areas of regulatory relevance. Through clearly defined policies, procedures, and controls, we ensure that compliance standards are consistently applied across all regions and business units.