Longstay
Extended Stays Belong Inside Your Managed Program. Now They Do.
Project assignments. Training deployments. Temporary relocations. Stays of eight nights or more represent a real and growing share of your lodging spend – and the biggest leakage gap in corporate travel. HRS Connect closes it.
Status quo
Why extended stay keeps falling outside your managed program
A lack of suitable accomodations
67% of travel managers cite lack of suitable properties as the primary reason longstay bookings leak. Standard hotel catalogs don't include the serviced apartments and apartment-like accommodations that project travelers actually need for multi-week stays. Without the right inventory, even a compliant traveler has no compliant option.
Your OBE was built for transient travel
Online booking engines weren't designed and optimized for extended stays. The system has no relevant filters, no duration-based pricing, no ability to surface kitchens, laundry facilities, or apartment-style accommodation. The tool simply doesn't serve the need — so the traveler goes elsewhere.
Slow, manual processes
Submitting forms, waiting for customer success agents to respond, and relying on manual hotel outreach. That friction doesn't reduce demand. It just pushes spend off-program.
Results
The result is the highest leakage rate of any lodging category
Extended stay leakage is 2x higher than overall program leakage rate
Benefits
Bring longstay inside the managed ecosystem – where it belongs
HRS closes the structural gap in corporate lodging programs by extending managed infrastructure to cover extended stays – from procurement and booking through payment, invoicing, and VAT reclaim. All in one place.
Increase program adoption
When the right properties, the right filters, and a self-service booking experience exist inside the program, compliant booking becomes the path of least resistance.
Recapture spend that is currently invisible
Extended stay bookings are already happening in your organization. Bringing them inside the managed program gives you full visibility, policy coverage, and negotiating power over a blind spot.
Stronger ecosystem governance
When longstay bookings are inside the managed ecosystem, policies apply, travelers are covered by duty of care, invoices are centralized, and reporting is complete.
Smarter steering of your entire lodging spend
With longstay spend flowing through the managed program, procurement gains the visibility and data to negotiate with suppliers, track patterns, and make decisions across the full picture of lodging
Why HRS
The smart way to manage extended stay
With HRS Connect, longstay bookings are brought inside the managed program giving you end-to-end oversight, in one place. Get full control for procurement, full compliance for travel managers, and a seamless experience for travelers.
380,000+ longstay-relevant properties
Global coverage of serviced apartments and apartment-like accommodations.
Search for what extended stay travelers actually need
Dedicated filters are live on Connect today: kitchenettes, laundry access, workspaces, pet-friendly, room size, and more.
Works inside your existing OBE or as a standalone platform
Global coverage of serviced apartments and apartment-like accommodations.
End-to-end integration across the full customer journey
End-to-end integration across the full customer journey.
Products
Two platforms. One mission.
HRS helps your program to take off holistically: Strategize and execute changes with Copilot. Book lodging and meetings with Connect.
HRS Copilot
Your AI-powered strategy
Built for travel and procurement leaders, Copilot turns data into decisions—optimizing savings, compliance, traveler experience, and your footprint. Get proactive recommendations you can act on with a click, keep all your ESG data in one place. For your smartest program yet.
HRS Connect
Your smart all-in-one platform
Manage lodging and meetings end-to-end. Let travelers book transient, groups, longstay and meetings. Connect shows only compliant options at the best rates. Plus, it automates payment and invoicing, while feeding expense and reclaim systems. All in one.
Success stories
Proof from your peers
See how leading companies are transforming travel with HRS.
Driving Sustainable Innovation in Business Travel: Siemens x HRS
Siemens is reshaping its global travel program through digital transformation, sustainability, and strategic partnership with HRS. In this interview, Elisa Amerio shares how Siemens standardized tools, integrated smart technology, and prioritized eco-certified hotels to boost efficiency, traveler satisfaction, and cost transparency.
Data-Driven Transformation: How PwC Italy Reached 91% Online Adoption
PwC Italy overhauled its fragmented hotel booking process by partnering with HRS to build a structured, automated, and insight-based travel ecosystem. The initiative achieved 91% online adoption, streamlined compliance, and delivered measurable savings through data-driven transformation.
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The Road to Net Zero
Deutsche Telekom partnered with HRS to build a more efficient and sustainable lodging program. Using HRS’ digital platform and Green Stay Initiative, the company achieved a 31% reduction in CO₂ emissions per room night, 45% cost avoidance, and 95% online adoption. With clear goals to cut CO₂ emissions by 55% by 2030 and reach net zero by 2040, Deutsche Telekom continues advancing sustainable corporate travel.
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How Ferrero centralized its global hotel program
Learn how Ferrero partnered with HRS and SAP Concur to centralize its global hotel program, improving governance, data quality, spend visibility and traveler satisfaction while reducing hotel costs.
How Deutsche Bahn Achieved Up to 90% Time Savings with Digital Crew & Passenger Management
Deutsche Bahn transformed legacy, manual crew and passenger operations by deploying an end-to-end digital platform — achieving up to 90% time savings, 93% process cost reduction, and significantly improving service during disruptions
Costa Cruises’ Strategic Digital Transformation
Costa Cruises partnered with HRS to automate crew logistics, driving efficiency, savings and crew satisfaction. With HRS Crew, Costa achieved 15% procurement savings, 90% automated bookings, 99% VCC acceptance and 100% online, accurate invoicing.
Extended stays belong inside your managed program. Now they can be.
The spend already exists. What's been missing is the managed infrastructure to capture it. With HRS Connect for longstay, procurement gets the visibility, travelers the experience, and your program the completeness it has always been missing.
FAQs
All your questions, answered.
Why is extended stay the biggest gap in managed lodging programs?
OBEs were traditionally built for transient stays, meaning that longstay falls outside the logic of standard booking tools. As a result, longstay leakage runs at 21% – nearly double the overall program average of 12%. The root cause is structural, not behavioral. Travel managers cite lack of suitable properties (67%), missing duration-based discounts (65%), and a cumbersome booking process as the primary drivers. Travelers are not booking off-platform out of preference. They are doing it because the managed program doesn't gave them a viable alternative for an eight-week assignment
Does HRS Connect support different types of extended stay, or is it one-size-fits-all?
It's built for the full range. For stays of 8–14 nights – project work, training, temporary assignments – hotel rooms and serviced apartments work well, with kitchen access as a priority. From 15–29 nights, needs shift toward home-like living: laundry, full kitchen, dedicated workspace, and apartment-style accommodation. For 30+ nights, travelers expect fully serviced apartments, monthly rate plans, and flexible contracts. With 380,000+ longstay-relevant properties spanning all of these categories, HRS has the inventory to match every need and the dedicated filters on Connect to help travelers find exactly the right option for their stay.
What types of properties are available for longstay bookings?
The 380,000+ properties available through HRS Connect go well beyond standard hotel rooms. The catalog includes lodging like serviced apartments and short-term rentals specifically onboarded for the needs of project travelers on multi-week stays. Coverage is global, aligned with the markets where corporate extended stay demand is highest.
How does payment work for longstay bookings?
Longstay bookings on HRS Connect follow the same end-to-end payment flow as transient – virtual card payment, centralized invoicing, and VAT reclaim included. This is intentional, rather than creating a parallel process, longstay fits within the standardized workflow your finance team already operates. The infrastructure is built to handle what makes extended stays structurally different – higher total values, multiple charges across a single stay, and longer billing periods – without adding friction for travelers, bookers, or finance
Will my organization have to adopt a new tech stack to allow travelers to book extended stays with HRS Connect?
No, HRS Connect is designed to meet your program where it already exists. Travelers can access the full longstay enablement experience through your program OBE or directly through the HRS Connect platform, bringing the new capability directly to the tools your travelers already regularly use.