HRS Crew travel

Organize crew travel without the chaos

Flights, trains, and ships rarely run as planned. Crews are delayed, disrupted, swapped out entirely, or simply rescheduled—every single day. It’s time your accommodation and transport bookings keep up to date, too.That’s why HRS Crew connects directly to your scheduling system and uses AI to update bookings automatically when plans change. Crews get where they need to be. Operations teams stay in control — in just a few clicks.

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35% of all Fortune 500 Companies work with us

Impact

One platform for smooth operations

HRS Crew has proven to deliver measurable results for businesses:

98%

of booking processes automated

In just a few clicks with the help of AI.

100%

real-time booking

For a seamless 24/7 operation.

20%

savings in procurement

With better negotiated rates and terms.

90%

time savings

In billing and invoice management.

How HRS Crew benefits you

Increase efficiency

Increase efficiency

Forget frantic calls when rosters change. Sync your crew schedules with HRS, so all your accommodation and transport bookings are updated automatically.

Lower costs

Lower costs

Avoid last-minute premium pricing or high cancellation costs. Make the most of your allotments and save money with our automatic rebooking on contracted rates.

Improve satisfaction

Improve satisfaction

Give your crews the experience they deserve. Send real-time updates on accommodation, transport, and itinerary changes—automatically. For happy travelers.

Gain visibility

Gain visibility

Access everything in one place. Find crew itineraries, bookings, supplier details, and performance metrics on the same dashboard. For complete operational control.

Testimonials

Why Companies choose HRS

Gianluca Ceresa

“Technology is an enabler—but it needs to be paired with deep operational experience. HRS offered both.”

Gianluca Ceresa
Head of Procurement
Anne-Sophie Rigal

Our partnership with HRS has increased adoption, lowered costs and emissions, and strengthened cost control through centralized payments – delivering greater visibility and user satisfaction for the Adeo Group.”

Anne-Sophie Rigal
Indirect Purchasing Project Manager
Raphael Duflos

“HRS focus on product excellence, service delivery, and data integration has been invaluable. As a demanding client, we appreciate HRS's dynamic and solution-oriented approach. Our partnership extends far beyond contractual obligations, 
 making it a truly great experience.”

Raphael Duflos
Vice President Corporate Services Procurement
Simone Kollmann-Göbels

“With HRS, we have managed to create data transparency at all levels of hotel procurement as well as significantly simplified the booking & payment process. This increases employee satisfaction, program adoption and ensures strategy-compliant behavior.”

Simone Kollmann-Göbels
Senior vice president procurement
Benjamin Häfner

“Our partnership with HRS not only addressed immediate challenges but also laid the groundwork for ongoing success, establishing a scalable, adaptive, and
technology-driven foundation for the future of sustainable corporate travel at Deutsche Telekom.“

Benjamin Häfner
Head of Group Travel Management
Sonia Janjua

HRS's AI solutions give us transparency and control, reduce costs and emissions, and strengthen our climate strategy for 2035.

Sonia Janjua
Strategic Procurement
Albert James Küng

“HRS commitment to innovating via technology aligns with our overall approach to travel and lodging program management. They are a long-standing global partner in driving efficiency for our travel program.”

Albert James Küng
Head Global Travel Management

Level up your crew logistics

Transform the way you manage crew accommodation and transport—for airlines, railways, and cruise ships alike. Automate complex operations and enhance crew satisfaction, globally.

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Integrations

Complete your workflow with HRS Crew

HRS Crew is designed to integrate intuitively with your crew scheduling system. For increased accuracy and compliance. Automatically

Contract Management & Crew Scheduling

Two platforms, one seamless process

Integrate your Crew Scheduling System and upload all Contracts & Allotments in HRS. So you finally have both in one place. When schedules change, your bookings adjust instantly—drawing from your uploaded contracts. Crews are placed into preferred hotels at your negotiated rates. That’s compliance, automated. 
Ready to upgrade your workflow?

More about Connect

Inside HRS

Technology built for crew travel

Built on crew travel intelligence—ready to deliver results.

Open API

HRS connects to a global network of accommodation providers, payment systems, and reporting tools. Because we work with multiple partners across each category, you're free to choose the suppliers that best fit your needs—not ours.

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Advanced automation

Our platform was built to sync with crew scheduling systems. AI matches bookings to live schedules, handles routine changes automatically, and flags only those exceptions that need your attention. Stay in control and oversee all crew movements in one place—without stress, manual work, or chaos. For higher satisfaction and supplier performance.

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Global procurement

HRS negotiates hotel rates worldwide on your behalf—focusing on safety, sustainability, quality, and savings. Every rate is audited and only made available once it matches agreed terms, so crews always book compliant options at the right price. Without any email ping-pong.

Integrated payment

No more chasing invoices or manual reconciliation. HRS Pay automates every step from payment to reclaim. Invoices are collected, matched, and enriched with detailed data—for total transparency. This means fewer disputes, faster VAT reclaim, and full compliance. Finance teams get reliable data, while travelers enjoy a seamless experience. Win, win.

FAQs

All your questions, answered.

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What is HRS Crew?

HRS Crew is a comprehensive platform designed to automate crew accommodation and transportation according to crew scheduling systems. It allows operations teams to reach maximum efficiency, adjust bookings seamlessly according to changes and disruptions and keep track of supplier performance and crew satisfaction.

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How does HRS Crew integrate with our existing crew scheduling system?

The platform connects directly with your existing scheduling or rostering system via secure API or data feed. This ensures that crew assignments, rosters and changes automatically flow into the platform allowing accommodation and transportation bookings to be always aligned with your operational schedule.

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Will all bookings be handled automatically?

Once crew assignments are received from your roster, the platform automatically books hotels and transportation accordingly. Manual intervention is only needed in very specific cases, if a supplier cannot confirm a booking automatically, scheduling conflict, overbooking or special crew requests or exceptions that fall outside standard rules.

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Can the platform handle last-minute changes?

Yes. The platform continuously monitors crew schedules and updates itineraries in real time. Any change, whether it’s a flight delay, cancellation or diversion, triggers automatic adjustments to accommodation, transportation, crew and supplier notifications, ensuring a seamless experience for all stakeholders.

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How will I know if I need to intervene manually?

The platform is designed to handle most bookings and changes automatically, but it also gives operations teams full visibility. You’ll be notified in real time if a situation requires manual intervention. The notifications appear in the operations dashboard tab, flagged as action needed. This ensures your team only needs to step in when necessary, keeping manual work minimal.