HRS Insurance

Find compliant accommodation for insurance claims, fast

When policy holders are forced to leave their homes due to fire, flood, or other insured property damage, they need safe, temporary housing immediately while repairs are completed. HRS Insurance gives claims teams the tools to book compliant accommodation in minutes—not hours. AI finds suitable options based on policy terms, coverage limits and claimant needs. Automate validation, booking, and payment to support displaced claimants faster. With full cost control and no manual work.

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Results

Measurable impact for insurance companies

HRS Insurance doesn't just streamline processes—it delivers real value:

80%

of claimants would renew their policy

Based on their HRS accommodation experience

75%

of claimants would recommend their insurance

After being accommodated via HRS

39%

cost savings per claim

With policy-compliant AI recommendations

100%

digital processes

From first notice to reconciliation

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Handle claims with care

Improve satisfaction

Improve satisfaction

Provide tailored accommodation options for every claimant, quickly.

Find better options

Find better options

Use the HRS technology to access the best properties available worldwide.

Stay compliant

Stay compliant

Our platform finds lodging that aligns with your insurance policy terms—automatically.

Lower your cost

Lower your cost

Let AI recommend the most cost-effective options. Without lifting a finger.

Deliver the digital experience claimants deserve

Let our AI-powered automation find policy-approved accommodation for you. Discover how leading insurers are using HRS to cut costs while improving claimant satisfaction.

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Integrations

A holistic solution for insurance accommodation

HRS is engineered to integrate intuitively with partners you already use. End-to-end. Supporting claims teams with a fully compliant, digital, and fast process.

Claims systems

Place claimants with confidence

Connect your claims system via our API to ensure compliance and unlock savings. Housing options are filtered by policy terms and claimant requirement—powered by AI. This helps claims teams to make smarter decisions, faster. And finally find cost-effective housing options that meet every need. At the click of a button.

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Inside HRS

Tech engineered for insurance leaders

Built on deep insurance intelligence—ready to deliver results.

Open API

HRS connects to a global network of accommodation providers, payment systems, and reporting tools. Because we work with multiple partners across each category, you're free to choose the suppliers that best fit your needs—not ours.

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Advanced automation

The HRS Insurance platform supports claimants quickly and accurately when they need emergency housing. AI presents the best available options according to policy terms and requirements. Let our automation handle booking and payment—ensuring a seamless experience for claimants and cost savings for insurers.

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Global procurement

HRS negotiates accommodation rates worldwide on your behalf—focusing on safety, quality, and savings. Every rate is audited and only made available once it matches policy terms, so claims teams always book compliant options at the right price. Without any back-and-forth.

Agnostic

Integrated payment

No more chasing invoices or manual reconciliation. HRS Pay automates every step from payment to reclaim. Invoices are collected, matched, and enriched with detailed data—for total transparency. This means fewer disputes, faster VAT reclaim, and full compliance with audit trails ready when you need them.

FAQs

All your questions, answered.

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What is HRS Insurance?

HRS Insurance is a dedicated platform for insurance companies to manage accommodation needs for their claimants. It simplifies the claims process by giving insurers direct access to selected accommodation and transport options, fully compliant with insurance policy terms, with centralized payments and complete visibility.

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How does HRS Insurance integrate with our existing claims system?

HRS Insurance can connect to your claims system through API. The Insurance Claims Agent creates a request with the relevant case details (claim number, claimant info, property details) on the HRS Insurance platform. The HRS Team contacts the claimant to validate their accommodation requirements and define the most suitable accommodation options.

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How do claimants validate the information and select an accommodation option?

Claimants receive an email with the accommodation options and make their selection or are supported by an agent via phone. As soon as the selection is made and the booking is finalized, the claimant receives confirmation and the accommodation supplier received the payment accordingly, ensuring speed and accuracy.

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Can I modify the claim request?

Yes. Insurance agents can modify the request dates directly on the HRS Insurance platform. Any changes will be immediately communicated to all stakeholders and payments will be reissued accordingly. This flexibility ensures claimants get the support they need without creating extra manual work for claims handlers.