Hotel Program & Transient Travel

Average room rate achieved or paid per occupied room night; used as a hotel pricing and benchmarking metric.

Additional charge beyond base fare or room rate, such as breakfast, parking, resort fees or other hotel add-ons.

Combination of business and leisure travel, often requiring policy clarity around reimbursable and personal costs.

Rules defining when a hotel booking can be cancelled and what penalties or fees apply.

Identifier used in GDS and hotel distribution systems to represent a hotel chain or brand.

Payment made by a hotel or supplier to a booking intermediary for generating a booking.

Negotiated rate agreed between a company, TMC or sourcing partner and a hotel or chain.

Preferential hotel rate negotiated for a company or corporate travel program.

Hotel system used to manage availability, rates, reservations and distribution across channels.

Rate that changes based on market pricing, often linked to a discount off best available rate.

Digital hotel bill showing room, tax, F&B and ancillary charges at line-item level.

Itemized hotel bill listing room, tax and incidental charges for a guest stay.

Complete arrival-to-departure stay pattern for a traveler or group, used for availability and room planning.

Share of trips with a hotel booking attached, often used to identify leakage or missed lodging spend.

Hotel inventory, rates, images, descriptions, amenities, policy information and availability shown in booking channels.

Company’s managed set of preferred hotels, negotiated rates, policy rules, reporting and supplier relationships.

Request for proposal process used to solicit, compare and negotiate corporate hotel rates and terms.

Additional hotel charges beyond room and tax, such as minibar, parking, laundry, meals or resort fees.

Contract term giving a corporate customer access to the negotiated rate as long as the hotel has rooms available.

Extended business stay, often defined by a minimum number of nights and managed differently from transient stays.

Rate agreed through corporate sourcing, often including terms such as breakfast, cancellation or LRA.

Rate excluding commission or markup, often used in wholesale, corporate or platform-based lodging models.

Traveler fails to use a confirmed hotel reservation, often triggering fees or lost room utilization.

Curated set of approved hotels and rates negotiated for corporate travelers.

Checking whether negotiated hotel rates are correctly loaded, visible and bookable in relevant channels.

Process of placing negotiated hotel rates into GDS, CRS, OBT or booking platforms.

Hotel performance metric calculated from occupancy and ADR; useful context in hotel negotiations.

One occupied hotel room for one night; core unit for lodging volume, savings and sourcing analysis.

Fixed negotiated hotel rate valid for a defined period, regardless of market fluctuations.

Guest with a confirmed reservation who is relocated to another hotel due to overbooking.