Data Protection & Security

Responsibility for the Processing of Personal Data

HRS GmbH, domiciled at Breslauer Platz 4, 50668 Cologne, Germany (hereinafter referred to as “HRS“) is responsible for the processing of your personal data on its web pages and mobile apps.


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In detail:

Responsibility for the collection, processing, and use of your personal data as defined by the General Data Protection Regulation rests with HRS GmbH, Breslauer Platz 4, 50668 Cologne (hereinafter “HRS”).
If you wish to object to the collection, processing, or use of your data by HRS in accordance with these data privacy rules in general or for individual measures, you may send your objection via e-mail, fax, or mail to the following address:



HRS GmbH

Breslauer Platz 4

50668 Cologne

E-mail: datenschutz@hrs.de


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Insofar as data privacy is concerned, we are always there for you. You can reach our Data Protection Officer under datenschutz@hrs.de.


The most important issue first: data privacy is a matter of trust, and your trust is important to us. We respect your privacy and your personal sphere. Protection and legal processing of your personal data are therefore important issues to us. To ensure that you feel secure when visiting our web pages, whenever we process your personal data, we strictly comply with the legal provisions, and want to let you know how we process your personal data.


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In this document, you will find out more on how we use and process your personal data. We are certain that the information is easy to read and transparent, so that you will understand what we want to say, without having a hard time. Furthermore, you will learn how you can contact us in case you have any questions regarding your personal data, which we will be more than happy to answer. Therefore, please read our rules regarding cookies, where we inform you how HRS uses cookies and similar technologies.


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In case you have already used our service, you already know that HRS offers travel-related online services on its own web page and via mobile apps as well as other online platforms, such as partner websites. The data privacy notice below explains which data are collected on our platforms, which data are processed and used, and how.


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You can print or store this document by using the usual functionality of your Internet service program (= browser: in most cases, “File“ -> “Save as“). Our data privacy rules may change from time to time. As long as you care about your privacy, we recommend that you visit this page on a regular basis to ensure that you are always aware of the latest developments. We wish you a relaxing and nice trip!

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Which types of personal data are collected by HRS, and on what kind of legal basis?

Without any information, we are unable to find the perfect accommodation for you. When you use our service, we ask you for specific information. This is basic information such as your name, your contact data, the name of guests traveling with you, and your payment information. This information is required to carry out the respective agency orders as defined by Article 6, Paragraph 1, letter b Alt. 1 of the General Data Protection Regulation. However, we herewith expressly inform you that you are not legally required to provide any personal data to us – if you refrain from doing so, however, this may impact the services we are able to offer to you. For example, you will certainly understand that, in case you do not specify any destination, we will be unable to make any hotel bookings.

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In addition, we collect information regarding your computer. This may be your IP address, the browser you use, and your language settings. It is also possible that we receive information about you from third parties or automatically collect other kinds of information. As long as we have received your consent in this respect, data processing is based on Article 6, Paragraph 1, Letter a of the General Data Protection Regulation; as long as these measures are necessary for technical reasons to ensure the functionality of our web pages and services, this is covered by Article 6, Paragraph 1, letter f of the General Data Protection Regulation. Our interest in the security of our offers is essential considering that, in the case of insufficient IT security, its operation as such – just like your personal data – would be greatly jeopardized. We additionally ensure that your interests in this regard are protected through reasonable measures, e.g. data anonymization or pseudonymization. Finally, please note that there is no automatic decision-making process, e.g. within the scope of automatic profiling.