Glossary
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Process of registering, tracking, communicating with and supporting event or meeting participants.
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Difference between contracted and actually used room nights, often creating financial liability if the room block is underfilled.
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Contract clause defining how many rooms or services must be consumed before penalties apply.
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Technology and production services for events, including sound, screens, lighting, streaming and presentation equipment.
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Operational document used by venues to confirm event details such as timing, room setup, F&B, AV and staffing.
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Larger business event designed around education, networking, industry discussion or internal alignment.
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Deadline after which unused room block inventory may be released or penalties may apply.
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Local event partner providing destination logistics, venue support, transport, experiences and supplier coordination.
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Catering and hospitality services for meetings and events, often a major contract and budget component.
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Minimum food and beverage spend a venue requires for an event or meeting booking.
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Contract clause covering extraordinary events that may prevent fulfillment, such as natural disasters or government restrictions.
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Negotiated hotel rate for attendees or travelers associated with a specific event or group movement.
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Travel involving multiple people moving for the same event, meeting, project or purpose.
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Service or provider managing hotel accommodations and room blocks for a conference or large event.
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Travel used as a reward, recognition or performance incentive, usually part of the meetings and events category.
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Central hotel bill covering event-related charges such as rooms, catering, AV, meeting space and agreed incidentals.
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Bundled venue offer that may include room hire, catering, AV, accommodation or delegate services.
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Company rules governing when, where and how meetings are sourced, approved, paid and reported.
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Process for capturing attendee details, preferences, approvals, accommodation needs and participation status.
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Corporate category covering internal meetings, customer events, conferences, incentives, trade shows and group programs.
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Acronym for Meetings, Incentives, Conferences and Exhibitions or Events.
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Review of final event charges against contract, attendee counts, room pickup, invoices and approved budget.
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Formal request sent to hotels, venues or suppliers to collect pricing, availability, terms and service capabilities.
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Set of hotel rooms reserved for a group, meeting or event, usually at a negotiated rate.
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List of attendees or travelers assigned to specific rooms, dates, preferences and booking details.
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Number of rooms actually booked or consumed from a contracted room block.
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Formal program, governance model and technology/process framework for managing meetings strategically.
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Enterprise-wide discipline for managing meeting processes, spend, suppliers, data, risk and measurable outcomes.
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Process of identifying and comparing suitable venues for meetings or events.
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Procurement-led process for requesting, comparing, negotiating and contracting venues.
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Difference between contracted room block and expected actual pickup, often negotiated to reduce attrition risk.