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Digital experience for faster, smarter claims
Whether you’re looking to simplify the claim accommodation process, ensure policy-approved stays or reduce manual coordination, we’re here to help.
It’s time to let technology reduce lead time. With AI-powered automation, the right accommodation options are presented automatically to claim agents or claimants — reducing effort, cost and time while improving satisfaction, compliance and efficiency.
Submit a demo request and one of our HRS Insurance experts will be in touch shortly to show you how our platform delivers efficient, scalable, end-to-end claims accommodation management.
FAQs
All your questions, answered.
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What is HRS Insurance?
HRS Insurance is a dedicated platform for insurance companies to manage accommodation needs for their claimants. It simplifies the claims process by giving insurers direct access to selected accommodation and transport options, fully compliant with insurance policy terms, with centralized payments and complete visibility.
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How does HRS Insurance integrate with our existing claims system?
HRS Insurance can connect to your claims system through API. The Insurance Claims Agent creates a request with the relevant case details (claim number, claimant info, property details) on the HRS Insurance platform. The HRS Team contacts the claimant to validate their accommodation requirements and define the most suitable accommodation options.
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How do claimants validate the information and select an accommodation option?
Claimants receive an email with the accommodation options and make their selection or are supported by an agent via phone. As soon as the selection is made and the booking is finalized, the claimant receives confirmation and the accommodation supplier received the payment accordingly, ensuring speed and accuracy.
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Can I modify the claim request?
Yes. Insurance agents can modify the request dates directly on the HRS Insurance platform. Any changes will be immediately communicated to all stakeholders and payments will be reissued accordingly. This flexibility ensures claimants get the support they need without creating extra manual work for claims handlers.