Meetings Knowledge Base

HRS CONNECT USER RESOURCE HUB

This comprehensive resource hub equips users with the knowledge and best-practices needed to streamline simple meetings and group management with HRS CONNECT.​

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HRS CONNECT

USER GUIDE

Get comprehensive, step-by-step instructions to master HRS CONNECT. Whether you're creating an account, submitting requests for proposals (RFPs), or managing payments and invoices, this guide is here to simplify your experience.

Download the Guide
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VIDEO TUTORIALS

Watch our quick tutorial videos that cover key steps to help you navigate HRS CONNECT with ease.

ACCOUNT SETUP & LOGIN

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SEARCH PAGE OVERVIEW

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FIND & SHORTLIST VENUES

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REQUEST & REVIEW OFFERS

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PAYMENT & BOOKING MANAGEMENT

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INVOICE & APPROVAL PROCESS

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FAQs

All your questions, answered.

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What is HRS Connect?

HRS Connect is the all-in-one booking platform for lodging and meetings – everything in one place.

Whether it’s hotel rooms, meeting spaces, event venues, or coworking spaces: with HRS Connect, users can easily, quickly, and securely find and book all relevant offers for meetings and group travel – including pricing and real-time availability. 

From workshops and training sessions to multi-day events – HRS Connect streamlines the entire process, from search to payment. 

With integrated payment options and automatic policy compliance, companies benefit from greater control, transparency, and a seamless booking experience.

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Do i need a user account to use the platform?

Yes – a user account is required to use HRS Connect.
With your personal login, you get access to all platform features:
• Overview of your bookings and requests
• Direct communication with venues
• Management of billing addresses and user data
• Access to exclusive offers
• Full transparency and reporting – fully compliant with your travel policies

How it works:
Already have an account? Just log in with your existing email address.
New to the platform? Register now – it takes less than a minute.

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What is the difference between "booking" and "request for proposal"

When searching for a venue, you’ll see two options: book directly or request a proposal – depending on whether the provider has already entered full pricing information.

Booking: 
If all relevant prices are available, you can book immediately. The venue will be asked to confirm availability. Once confirmed, your booking is binding – no additional coordination required. 

Request for Proposal (RFP): 
If pricing is not available, you can submit an RFP. The venue will then send you a tailored offer based on your needs within 48 hours. The offer remains valid until the option deadline you define. If you accept the offer within that period, the booking becomes binding. 

Tip: You can request proposals from multiple hotels at once – making it easy to compare services and prices.

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How do i add equipment and catering to my meeting request?

Use the “Advanced Search” to specify requirements like catering, equipment, or additional services.

Based on your input, HRS Connect will suggest relevant options, which are included directly in your request. 

In edit mode, you have full control: 
You can adjust quantities, add services, or include extras such as AV equipment, coffee service, or breakfast. 

Price overview:
• If pricing is already available, it will be displayed immediately.
• If not, you can still request the service – the venue will include prices during the proposal process.

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What meeting packages are available?

HRS Connect offers three pre-configured meeting packages:
• Half-day package (for meetings under 6 hours)
• Full-day package (for meetings 6 hours or longer)
Full-day package + Dinner (includes dinner for longer events)

All packages include essential services such as room rental, technical equipment, catering, and beverages – bundled transparently at a fixed rate. 

This saves you time and gives you full control over costs.