Sanofi Knowledge Base
HRS CONNECT USER RESOURCE HUB
This comprehensive resource hub equips Sanofi users with the knowledge and best-practices needed to streamline simple meeting and group management with HRS CONNECT.

HRS CONNECT
USER GUIDE
Get comprehensive, step-by-step instructions to master HRS CONNECT. Whether you're creating an account, submitting requests for proposals (RFPs), or managing payments and invoices, this guide is here to simplify your experience.
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VIDEO TUTORIALS
Watch our quick tutorial videos that cover key steps to help you navigate HRS CONNECT with ease.
ACCOUNT SETUP & LOGIN
SEARCH PAGE OVERVIEW
FIND & SHORTLIST VENUES
REQUEST & REVIEW OFFERS
PAYMENT & BOOKING MANAGEMENT
INVOICE & APPROVAL PROCESS
FAQs
All your questions, answered.
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What is HRS CONNECT?
HRS CONNECT is a comprehensive search and booking platform designed to simplify the planning of simple meetings and group accommodations. It allows users to effortlessly find and book meeting rooms, work desks, and accommodations in hotels, event venues, and co-working spaces.
With integrated payment options, HRS CONNECT streamlines the entire process, from sourcing to payment, ensuring compliance with corporate policies and delivering a seamless booking experience. Whether you’re organizing a team workshop, training session, or group accommodation, HRS CONNECT makes it easy to find the perfect space.
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Do I need a user account to use this platform?
It is possible to use the tool without a user profile in guest mode. However, creating a user profile is required to make bookings and interact with suppliers, such as sending booking requests. A user profile provides access to your booking overview, which is necessary to review offers. Having a user profile also allows you to manage your bookings and billing addresses. Additionally, customers with user profiles can benefit from special offers that may not be available in guest mode.
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How can I add equipment and catering services to my meeting request?
Once you search for a venue on the platform using the "Search" option, you will be directed to the request template. Here, simply click on the "Food & Beverages" or "Equipment" button. This action will automatically add these services to your request based on the number of participants you have specified, providing a convenient starting point for your event planning. After the services have been added according to the participant count, you can activate the edit mode to further customize your request. In edit mode, you have the flexibility to tailor the automatically added services to suit your specific needs and preferences. You can modify the quantities, make specific selections, or add any additional services you require for your meeting, such as particular audio-visual equipment, coffee, or breakfast options. This allows you to fine-tune the details of your event, ensuring that all aspects of your meeting are addressed precisely as you envision.
If the venue has predefined prices for these services, you will see the associated costs as you add them to your request. However, if the venue has not set prices for certain services, you can still include them in your RFP. After submitting your request, the venue will send you an offer with pricing for all the services you've selected. Additionally, you'll have the opportunity to review your services on the review and confirm booking step. At this stage, you can remove any services you no longer wish to include by making the necessary adjustments.
Additionally, you'll have the opportunity to review your services on the review and confirm booking step. At this stage, you can remove any services you no longer wish to include by making the necessary adjustments.
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How can I add accommodation to my meeting request?
When planning a multi-day meeting or event on the platform, you can easily add accommodation to your request. Once you search for a venue on the platform using the "Search" option, you will be directed to the request template. Here, simply click on the “accommodation” button. This action will automatically add accommodation to your request based on the number of participants you have specified, providing a convenient starting point for your event planning. You can also add pre- and post-meeting accommodation.
After the accommodation has been added according to the participant count, you can activate the edit mode to further customize your request. You can select rooms for single or double occupancy. Also, you can choose whether the accommodation should include or exclude breakfast. For double use guest rooms, the breakfast charge will be for two people. The search results will display hotels with rooms that align with your accommodation needs, ensuring a precise match for your request.
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What is the Option Date?
When you receive an offer from a supplier, the option date is a feature that provides you, as a customer, with a designated time frame to make a decision. During this period, the supplier agrees to hold the meeting space and accommodation for you, pending your decision. This feature offers a clear decision-making timeline, allowing you to plan accordingly while ensuring that the space remains available to you. With the option date in place, you can have peace of mind knowing that the space is being held for you, giving you the time you need to make an informed decision without worrying about losing the opportunity. It's important to keep in mind that if you decide to book after the option date has passed, the supplier will need to reconfirm availability before finalizing the booking, as they are no longer obligated to hold the space beyond the agreed-upon option date. The option date feature is designed to provide you with a transparent and reliable booking process, offering flexibility within a set time frame while allowing the supplier to manage their inventory effectively.


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