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Management

HRS' international management team ensures extensive industry expertise and great market knowhow.


CEO

Tobias Ragge

Since March 2008, Tobias Ragge has been CEO of the family-owned company in second generation which was founded in 1972. He joined HRS as Executive Assistant in 2004 and became Head of Marketing in 2005. Tobias Ragge has been gradually shaping the HRS Group to become the global market leader for business travel and is strategically developing the different business units: In the portal business, HRS is among the top 3 European hotel booking portals. Furthermore, Ragge established an additional business unit called HRS Global Hotel Solutions which offers large corporations a holistic business process outsourcing approach to manage global hotel programs. By now, HRS serves over 2,500 multinational clients such as Google, Alibaba, Huawei, Toyota, Siemens and VW. The third business unit, HRS Destination Solutions, has been built since 2013 and has become the market leading technology expert in the German speaking countries for destination management solutions. Since his promotion to become the CEO in 2008, Tobias Ragge transformed the HRS Group into a global company with over 1,500 employees working in 34 offices worldwide. The HRS Group’s head quarter is located in Cologne, Germany. Tobias Ragge studied International Business Administration at the European Business School in Oestrich-Winkel, Germany. After successfully completing his studies and receiving his degree in Business Administration, he started his professional career in 2002 at Deutsche Lufthansa AG, Europe’s leading airline. Within the corporation, he worked for the airline Lufthansa Passage in the units CRM and Corporate Strategy, as well as for the subsidiary Lufthansa Cargo in the area of alliance management in Atlanta, USA. He is a well-recognized speaker at global conferences and was awarded with the “Travel Industry Manager 2012” title by the Travel Industry Club Germany. In 2014 and 2016, Tobias Ragge was recognized by the BTN Group as one of the 25 most influential executives in the business travel industry. The BTN Group is the leading provider of news and information serving the business travel industry.


Vice President Americas

Suzanne Neufang

Her professional background spans 20+ years in e-commerce and software-as-a-service across travel, software, telecommunications and media industries. Suzanne was Chief Marketing Officer of Intuit's Professional Tax Group. Prior to that, she was President of GetThere and Sabre Virtual Meetings, overseeing global business growth, innovation, operations and customer engagement in the corporate online travel and collaboration arenas for 3 years. Previously, Suzanne served as chief marketing officer for GetThere, VP of corporate segment strategy for Sabre Travel Network and VP-Product & Marketing for Travelocity Business. Suzanne also led product management for Travelocity's vacation packages and cruise product lines. She holds a master’s degree in communications from the University of Hawaii at Manoa, and a bachelor’s degree in broadcasting and foreign languages from Minot State University in North Dakota.


Vice President Global Solutions

Jason Long

In his current role for HRS, Jason Long has full responsibility for the strategic partnerships with indirect partners such as OBTs, GDSs & TMCs. Prior to HRS, Jason Long has held a variety of senior management positions within the travel and technology sectors. Most recently for Amadeus IT Group, Jason had the responsibility for expanding the Amadeus Corporations business globally. In this role, he led an international commercial team that maintained the Amadeus global partnerships with the leading global TMCs, in addition to managing the direct sales, account management & business development teams. Jason Long holds a B.Eng in Electronic Engineering from King’s College, University of London, and an MBA from the IEDE Business School Madrid.


Vice President Asia Pacific

Kimi Jiang

As Vice President of HRS in Asia Pacific, Kimi Jiang, oversees all Asia Pacific offices and business growth of key regional markets including Greater China, Japan, India, Korea and Singapore. Kimi has creatively contributed to the establishment of HRS R&D Center in Asia Pacific to accelerate the development and upgrading of new products, boosting new technologies, such as AI, to apply in the business travel industry. Kimi also initiated the HRS Corporate Travel Forum (CTF) – an industry event for corporate travel management since 2013. In January 2018, Kimi was recognized by the China Comment, a reputable Chinese national media, as one of the “Top 10 Reform and Innovation Elites of China” on the “2018 China Reform and Innovation Forum”. Before joining HRS, she worked for the top hotel groups such as the Hyatt and Four Seasons in Paris, Tokyo and Shanghai. Kimi is a graduate of the prestigious Ecole Hoteliere de Lausanne, Switzerland and further studied at the INSEAD, France. She is also proficient in Chinese, English and Japanese.


Lukasz Dabrowski: Senior Vice President Hotel Solutions, Member of the Board HRS Group.

Lukasz Dabrowski

Currently overseeing the global Hotel Solutions organization. Responsible for the worldwide supply network of HRS Group, including direct relations, connectivity partnerships, as well as the Global Intelligent Sourcing program. Since 2016, Lukasz has been a member of the GBTA (Global Business Travel Association) Industry Advisory Council. Speaker and panelist at the Business Travel Show, Global Lodging Forum, ACTE, GBTA, Corporate Travel Forums, and other industry events worldwide. Lukasz is an international travel and hospitality industry expert with over 20 years of experience composed of long-term residential assignments in Germany, Poland, France, Greece, the United Kingdom, as well as project work in North America. He joined HRS Group in 2010 as General Director for the office in Warsaw, with responsibility for the Central-Eastern European region. Lukasz successfully executed the business development mission, achieving a leading position in the market and building up efficient commercial and operational structures in CEE, including the Warsaw IT Development Center of HRS Group.  Between 1997 and 2010, Lukasz was associated with Marriott International as Director of Sales and Marketing and was a member of executive committees in multiple European destinations.


Managing Director Corporate Solutions, North-Central Europe

Dirk Schmidt

Dirk Schmidt joined the HRS Group in October 2015. In his position as Managing Director he is responsible for the Germany-Austria-Switzerland region (DACH), as well as the Netherlands and the Nordic countries. He has extensive experience in B2B marketing and has already contributed a great deal to the management of the Sales team by introducing new approaches and ideas. Before joining HRS, he was Vice President EMEA and APAC Business Development at GWAVA. There, he was responsible for the positioning of GWAVA's solution portfolios in the international market. Prior to working at GWAVA, he worked for Novell for 17 years, where his last position was VP/GM Sales & Marketing EMEA. Mr. Schmidt has also obtained a Master's degree in law and has attended Harvard Business School.


Michael Rademacher