Employee Satisfaction

Business travellers have to work with non-user-friendly booking tools, pay in advance and deal with tedious travel expense reports.

Employee Satisfaction as a Challenge
 

The satisfaction of employees is of great importance for companies: Specialists are rare and talent is always highly sought after. Companies adapt to the needs of their employees and aim to increase their satisfaction – especially when business travel is concerned. For the majority of business travellers, their company`s support plays a major part in their job satisfaction.
 

Stressed out due to long searches

Until recently, booking tools  for business travellers were not designed according to their needs and were often complicated and tedious. For the most part, business travel tools do not offer the ability to sort search results based on the user’s personal preferences -  much like when booking hotels for private travel. Plus the quality of the hotel content is limited.
 

Compliance decreases, costs increase

The consequence: Employees satisfaction decreases and they book outside the hotel programme and travel policy. Increased direct costs and increasing process costs also arise consequently. The lack of an overview of the employees’ travel behaviour significantly weakens the negotiation position in the procurement process with hotel partners. Moreover, the person responsible for travel can't comply to their duty of care, if they are unable to see from the company data where the business traveller actually is.
 

Travel Expense Invoice – a tiresome topic

If an employee of your company goes on a business trip, they usually have to pay for their hotel booking in advance. The creation of the invoice on-site delays the traveller’s check out. In addition, the traveller has to use their own work time to write their travel expense report after the business trip – overall, manual tasks that are prone to error and time-consuming for the business traveller. There is even more work for your company: the hotel invoice has to be filed, audited and entered in to the accounting system.
 

The solution: large hotel selection, simple booking and invoicing 

Display of net promoter score

With HRS, you make the hotel selection and the hotel stay as pleasant as possible for your employees: in the company-specific HRS Corporate Booking Portal, more than 300,000 hotels are available to you and your travelling employees – in a clear overview and sorted by individual criteria. A Net Promoter Score of 98% shows that the intuitive tools offer maximum support to the bookers. Innovative payment and billing solutions make the trip much easier for business travellers and reduce the effort of the travel expense accounting significantly – moreover, the traveller does not have to make advance payments for business hotel stays.